Boost Patient Satisfaction
- Deliver the effortless, convenient, and transparent payment options patients expect.
Mertex Technologies offers a comprehensive, end-to-end payment platform designed to help your medical or dental practice thrive. We streamline workflows, boost revenue, and elevate the patient experience by combining advanced automation with seamless payment processing. Our software partner delivers cutting-edge Robotic Process Automation (RPA) and technology to perfect your operations.
In today's evolving healthcare landscape, staying ahead with advanced payment technology is key. Our software partner can revolutionize how your medical practice handles transactions, improves patient interactions, and optimizes financial processes. This allows you to not just keep pace with industry advancements, but to lead in providing efficient, patient-centric care.
Our users see an average of 25% reduction in credit card processing costs, with the potential to eliminate them entirely. Our innovative Compliant Surcharging and Dual Price features allow you to transparently pass fees to patients and payers, offsetting costs from incoming virtual credit cards (VCCs).
Free your staff from tedious payment administration so they can focus on patient care and strategic tasks. Through our software partner, we seamlessly integrate with your existing practice management system, enabling automatic payment posting and eliminating manual data entry.
Offer flexibility and ease to patients and payers, significantly improving collections. We support a wide array of modern methods:
See tangible results with a 20% improvement in patient collections and a 30% increase in patient satisfaction. Stronger collections directly contribute to your practice's financial health, further offsetting external VCC costs.
Stay on top of your financials with robust real-time reporting for all transactions. The healthcare app provides instant mobile payment options for telehealth visits, integrating flawlessly with your EMR/practice management system.
Our software partner is designed for broad compatibility, seamlessly integrating with numerous EMR/EHR and Practice Management Systems, including but not limited to:
Credit card payments automatically post to patient ledgers, drastically reducing manual work.
Tokenized card information allows for automatic, secure transactions that speed up patient A/R.
Send billing and collection reminders via SMS text and/or email automatically, replacing costly paper statements.
Offer convenient, completely contactless payment options from your patients' phones.
Provide easier, more secure in-office payment experiences with modern POS devices.
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